King of Pops Operations Lead

Atlanta, GA
Part Time
Entry Level

 

 

King of Pops Operations Lead

 

What started as a single pop pushcart on a street corner in Atlanta has developed into a tradition in Atlanta and throughout the South. We started with just pops sold out of carts but now also cater, sell into grocery stores, developed a bar concept featuring our soon to be world famous Pop-tails, have started to franchise our cart business so people can bring KoP to their neighborhood, grow fruit on our farm, run a regional food distribution business and most importantly have fun doing all of it!

 

Beyond all that, what moves us the most is creating UMoHs or Unexpected Moments of Happiness. We do this in countless ways and are part of the fabric of our company. Whether it’s free yoga in the park, farm field days, free pop days, treating myriad organizations that are close to our hearts or helping out fundraising for the next big thing at non-profits. Pops are the perfect way to put a smile on a face and have a moment of happiness in a sometimes overwhelming world.

 

King of Pops denounces racism, police brutality, and white supremacy, and we commit to work to dismantle these far-too-long held institutions. We also strive to be good stewards of our environment, constantly searching for organizations who can help make a difference internally or externally. Finally, we believe in community building which takes shape in infinite ways, but is a never ending endeavor.

 

EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

 

  • POSITION: King of Pops Ops Lead
  • REPORTS TO: Atlanta Region Territory Manager
  • STATUS: Part-Time to Full-Time
  • DIRECT REPORTS: 0
  • COMPENSATION: $20-$22/hr avg total after tips
    • Accrued PTO
    • Company profit share program (10% annual salary bonus)

Summary:

  • King of Pops Atlanta is looking for an efficient operations lead to assist with our Atlanta territory cart operations. The ops lead  will be responsible for day-to-day operations, delivering reports to departmental heads, facilitating cross-channel feedback from customers and/or employees to management, observing and analyzing processes to identify inefficiencies and areas where improvements could be made, and maintaining our operational facility
  •  You should also be able to conduct general office tasks, and also to coordinate and execute stocktakes and transfers.
     
  • To be successful as an operations lead you should be able to multitask without compromising the accuracy of your work. An outstanding lead has exceptional management skills, strong internal and external communication with co-workers and customers, and has a love for the product.

Principal Job Functions: 

  • Lead the ATL B2C staff in coaching, motivating, and supervising on and off the cart
  • Opens (or closes) pop facility on a daily basis
  • Ecommerce shipping fulfillment
  • Assist with the training and coaching of new frontline cart staff
  • Manages the King of Pops cart operations facility and maintenance of assets
  • Provides customer service resolution when needed- and knowing when to communicate these with management
  • Performing administrative tasks such as maintaining sales tracking, inventory of stock, analysis of training material
  • Assist with managing/leading or even selling at larger events- caterings, festivals, stadiums, etc.
  • Puts out fires (figuratively!) and problem solving short term issues
  • Follows checklists and procedures to ensure an operational flow for the team
  • Ensures company equipment is maintained with utmost integrity

Education & Experience:

  • High school diploma/GED required
  • Problem-solving skills and enjoys working under a time crunch
  • 1-3 years of experience in operations, food service or retail preferred
  • Excellent communication and people management skills
  • Excellent organizational and time management skills
  • Brings enthusiasm and great energy while on shift
  • Loves to learn and takes direction with a smile
  • Knowledge of Deputy, Google communication software, Square POS, Shopify ecommerce fulfillment a plus
Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file