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Operations Lead

King of Pops is looking for a hard-working, self-motivated individual to join our Charlotte team as an Operations Lead. The ideal candidate will have experience leading a team and won’t shy away from doing the hard work alongside them. Ability to manage processes and hold your team accountable is key.

Operations Leads work closely with our GM's to make sure mobile cart vending and other operations run smoothly throughout the Queen City. Duties include managing our gaggle of pop slingers, opening and closing our pop HQ, adhering to a busy schedule of cart events and deliveries, reconciling cash and sales, managing incoming catering inquiries, and packing and moving lots of pops. Hopping on a cart and selling pops as needed throughout the week is also part of this gig.

Candidates must be able to think on their feet and problem-solve in a variety of situations, lift up to 50 pounds at a time, and provide a positive experience for our customers. Candidates should also be detail-oriented, motivated, trustworthy, and love working with a large (and rather diverse) team.

Compensation: $30,000 annually

 

Essential Functions:

  • Manages cart staff 
  • Opens (or closes) pop facility each day
  • Manages the King of Pops facility
  • Handle incoming catering inquriies
  • Provides customer service resolution when needed
  • Reconciles daily cash sales
  • Packs pops into carts and coolers for slinger staff
  • Ensures company equipment is maintained with utmost integrity

 

The Success Patterns for this position are:

  • Self starter that is comfortable initiating and leading efforts, projects and programs
  • Very strong organization, problem solving, and interpersonal skills
  • Hands-on leader that isn’t afraid to get a little sweaty at times
  • Able to very effectively work as part of a team
  • Recognizes when help is needed and is willing to ask for it
  • Active and able to lift at least 50 pounds

 

Successful candidates will have the following personal characteristics:

  • Fun to work with
  • Enjoys working under a time crunch
  • Takes pride in being consistent
  • Enjoys a challenge and creating something new
  • Brings enthusiasm and great energy while on shift
  • Loves to learn and takes direction with a smile
  • Finds a way to get things done
  • Brings good vibes only
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